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Cart for you. You’re just moments away from experiencing the joy of your handmade product! We know you’ve carefully chosen these items, and we’re thrilled to get them to you. We’re here to make your shopping experience as smooth as possible.
At thedavidxpress, we value our customers and are committed to providing exceptional support every step of the way. Before you proceed, please take a moment to review your cart. Double-check the items, quantities, and shipping address to ensure everything is perfect.
If you have any questions, concerns, or need assistance with your order, don’t hesitate to reach out to our friendly customer support team. We’re available via WhatsApp, email or given social medias instagram, Facebook and are happy to help. We want you to feel confident and comfortable with your purchase. Once you’re ready, simply click the button above to complete your order. Thank you for choosing thedavidxpress! We appreciate your business and look forward to serving you.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items:
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Shipping returns:
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.